Effective Date: July 29, 2023

Welcome to Sustain, owned and operated by Upstream Outcomes Limited. By using this website (www.sustain.com), its features, products, services, and associated applications (collectively, “the Services”), you are agreeing to be bound by the following Terms of Service.

1. ACCEPTANCE OF TERMS

By using the Services, you represent that you are at least 18 years old and capable of entering into legally binding contracts. If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms. You must read, agree with and accept all of the terms and conditions contained in this agreement before you use our Services.

2. MODIFICATION

We reserve the right to modify these Terms of Service at any time and will notify you of changes by posting the updated terms on the website. Your continued use of our Services after such changes have been posted signifies your acceptance of the revised Terms of Service.

3. SERVICE DESCRIPTION

Sustain provides an online platform with tools and resources to support businesses in achieving sustainability and moving towards Net Zero emissions. These Services include but are not limited to, a carbon calculator, personalised advice and guidance, video guides, and an AI-powered chat feature for SMEs. We also offer subscription plans for premium features and sponsored access for supported businesses.

4. REGISTRATION

To use our Services, you may need to register and create an account with Sustain. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.

5. PRIVACY

Our Privacy Policy, which describes how we collect and use your personal information, is incorporated into these Terms of Service. By using our Services, you agree that we can use your information in accordance with our Privacy Policy.

6. INTELLECTUAL PROPERTY RIGHTS

All content, features, and functionality of the Services, including text, graphics, logos, images, and software, are owned by Sustain and are protected by international copyright, trademark, and other intellectual property or proprietary rights laws.

7. LIMITATION OF LIABILITY

In no event shall Sustain be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.

8. USER CONDUCT

You agree not to use the Services in any way that is unlawful, harmful to others, or in a manner which could damage, disable or impair the Service or interfere with any other party’s use and enjoyment of the Service. You also agree not to attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service.

9. TERMINATION

We may, without notice, suspend or terminate your access to the Service, for any reason or for no reason at all including, without limitation, for breach of these Terms of Service.

10. DISPUTE RESOLUTION

Any dispute arising from these Terms of Service will be governed by the laws of the United Kingdom, without regard to its conflict of laws principles.

11. CONTACT US

If you have any questions or concerns about these Terms of Service, please contact us at contact@sustain.com.

By using the Services, you agree to abide by these Terms of Service.